The Golden Hog Market – Return & Exchange Policy
At The Golden Hog, we take pride in offering the highest quality products and exceptional service. If something isn’t right with your purchase, please follow the guidelines below:
1. Perishable Items
Because of food safety regulations, we are unable to accept returns or exchanges on perishable items (including fresh produce, meats, seafood, dairy, bakery, and prepared foods). If a perishable item you purchased is damaged, spoiled, or not up to our standards, please bring it back within 2 days of purchase or contact us at (305) 361-1300 or info@thegoldenhogmarket.com.
2. Café, Juice Bar & Dine-In Orders
All food and beverage orders prepared for immediate consumption (including café drinks, sandwiches, juices, smoothies, or cooked meals) are final sale. If there’s an issue with your order, please notify a team member right away.
3. Catering & Special Orders
All food and beverage orders prepared for immediate consumption (including café drinks, sandwiches, juices, smoothies, or cooked meals) are final sale. If there’s an issue with your order, please notify a team member right away.
4. Non-Perishable Items
Unopened, non-perishable items (such as packaged groceries, beverages, or household goods) may be returned within 7 days of purchase with a valid receipt. Refunds will be issued in the original form of payment or as store credit.
5. Specialty, Gift, and Seasonal Items
Special-order, gift basket, and seasonal items are final sale unless defective or damaged at the time of purchase. Please inspect your items at pickup or delivery.
6. Alcoholic Beverages
Due to state law, alcohol sales are final and cannot be returned or exchanged.
7. Gift Cards
All gift card sales are final and cannot be returned or redeemed for cash (except as required by law).
8. Receipts & Proof of Purchase
Receipt or proof of purchase is required for all returns and exchanges, no exceptions.
9. Online & Delivery Orders (Uber Eats, DoorDash, etc.)
For orders placed through third-party delivery platforms, please report any missing, incorrect, or damaged items directly through the app within the platform’s stated timeframe. If your order was placed directly with The Golden Hog, please inspect your items upon receipt. If any items arrive incorrectly, missing, or damaged, contact us right away for a prompt resolution.
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2025
The Golden Hog. All Rights Reserved
